About Reliance

Reliance is a service governance product that provides the essential "brains" of a cloud-based infrastructure. This unique product automates resource allocation based on application requirements to ensure SLA-based application delivery.

Reliance plugs into an existing infrastructure and leverages monitoring and management systems to analyze performance issues – and then automatically provisions physical and virtual resources as needed to protect customer SLAs. Reliance also proactively provisions resources based on anticipated issues weighed against customer expectations to ensure SLA violations are avoided, not just reacted to.

The result is guaranteed performance, reduced costs, increased agility, and optimized resource utilization.

Leveraging the Tools You Already Own

Reliance leverages the infrastructure management systems already in place to perform root cause analysis and then automate issue resolution by driving provisioning actions. By leveraging tools like provisioning systems, SLA monitors, Closed Loop Orchestration solutions, and application performance managers, Reliance extends and enhances their value.

Maximizing Performance, Minimizing Infrastructure

With Reliance, service providers can optimize utilization of data center resources, ensuring these investments are being used to their fullest potential. Reliance means you are using all your internal resources as efficiently as possible, so you can avoid unnecessary expenditures and still ensure the highest levels of performance for your customers.

Agentless, Plug-In Implementation Model

Reliance is easy to implement, working within your existing environment of virtualization and systems management technologies. The agentless, passive and web-based core technology is lightweight and easy to deploy. The product also supports efforts to implement ITIL standards by streamlining infrastructure management and reducing overhead.

Zero Delays. Zero Frustration.

With Reliance, you can set higher performance expectations with end users – and live up to them.

Reliance enables breakthrough levels of application performance and service quality, so service providers can offer performance guarantees based on the metrics users care about, such as tight response times and availability, rather than on static hardware and system requirements. So you don't have to dread that customer phone call about failure to deliver the capacity they need.

Value and Benefits

• Guarantee SLA-based performance for your customers
• Keep infrastructure needs to a minimum
• Increase agility and responsiveness
• Get more value from existing resources
• Avoid the risk of a major infrastructure overhaul